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CONTACT
United States
PUBLICATIONS
RULE OF THUMB; A GUIDE TO SMALL
BUSINESS BASICS
September 30, 2009
RULE OF THUMB; A GUIDE TO SMALL
BUSINESS SOFTWARE TECHNOLOGY
November, 2012
CERTIFICATIONS
Trainers Institute - ASTD Nebraska
Micro Computing Certificate - NE Business Development Center
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Nonprofit Leadership Academy
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Certified Gallup Entrepreneur Acceleration System Guide
Certified Growth Wheel Small Business Advisor
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Defining Leadership - ICAN
Constant Contact Learning Specialist
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SCORE - Certified Counselor
EDUCATION
UNIVERSITY OF NEBRASKA AT OMAHA
Organizational Communication
MICHAEL MITILIER
SMALL BUSINESS ADVISOR | MARKETING COACH
PROFILE
Seasoned entrepreneur and strategist with 25+ years driving growth for small businesses and community programs. Proven leader in small‑business development, workforce and microenterprise programs, and entrepreneurship ecosystem building—expert in marketing, product development, customer acquisition, and strategic planning. Co‑owner of two successful businesses; author, conference organizer, and certified small‑business advisor specializing in training, communications, and digital strategy. Skilled at creating high‑impact partnerships and scalable programs that expand economic opportunity.
WORK EXPERIENCE
What’s Next Marketing Coaching
Vice President, June 2024 - Present
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Enhanced visibility and engagement for several small business owners, boosting online presence and increasing traffic and interaction by 20-30%.
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Cultivated strong audience loyalty through strategic content and outreach efforts.
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Empowered over 40 owners and employees to manage marketing independently through targeted training.
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Achieved higher ROI using analytics-driven strategies and 60 to 90-day marketing plans.
Brownie Bar Bakery
Co-Owner, May 2019 - 2025
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Spearheaded product development and marketing, achieving 10-25% annual sales growth.
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Elevated customer satisfaction scores to 4.5-4.8 through quality control and innovation.
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Hired and led training for 5-10 employees, boosting team capabilities.
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Expanded social media following to over 10,000 and grew email subscribers to over 15,000.
Iowa Western SBDC
Assistant Director, April 2016 -January 2022
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Empowered over 500 small business owners through targeted training programs, enhancing their business acumen and driving successful outcomes.
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Consistently fostered growth by supporting and evaluating the goals of 350 small business owners, contributing to their strategic success.
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Spearheaded the organization of more than 20 high-impact training workshops and seminars each year.
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Surpassed annual Key Performance Indicator targets by 15 to 20%.
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Established and nurtured valuable community partnerships.
Small Business Association of the Midlands
Founding Executive Director, August 2009 - Feb 2016
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Crafted and enhanced the organization's vision and strategy, resulting in valuable member benefits.
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Successfully achieved short, medium, and long-term revenue targets, recruiting over 500 members within the first three years.
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Recruited and organized a team of 8 to 10 board members, effectively managing and communicating business development progress to the Board of Directors.
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Managed day-to-day operations, ensuring smooth and efficient organizational functioning
